Nespresso call centar
Nespresso Call Centar
Pozovite Nespresso Klub na sledeći broj:
0800 253 253* (besplatan poziv) ili +381 11 44 12 965*.
* Usluga je dostupna radnim danima od 9 do 17h.
Tehnička dijagnostika
Neposredna tehnička dijagnostika i rešenje koje odgovara Vašim potrebama, za aparate Essenza Mini, Inissia, Pixie, Citiz, Citiz&Milk, Lattissima One i Atelier.
Returns
Return Policy
Nespresso accepts returns for machines and accessories, within 14 days, provided they are in new or unused condition, in their original packaging in perfect condition, and with the original invoice.
All returns must be shipped to the Nespresso Canada Returns center at the customer’s expense .Please include the proof of purchase, with the returned item circled, and send it to:
Nespresso Canada Returns
151A Avenue Réverchon
Pointe-Claire, QC H9P 1K1
Please note:
Items returned after the 14-day policy will not be credited
That in-person returns and machine repair requests are not accepted at the aforementioned address
Your member account will be credited within 30 days of the reception of the item
We strongly recommend using a traceable method of shipping to track and ensure its delivery
Any machine purchased from a retailer or other website must be returned to its original seller. Please be informed that we do not accept returns for machines purchased through a retailer.
You may also return accessories or machines directly to a Nespresso Boutique.
Online naručivanje
Otkrijte mnoštvo online pogodnosti
Izaberite iz asortimana od 34 Original i 34 Vertuo kafa i aparata za kafu. Takođe Vam nudimo širok spektar aksesoara kako bi Vaše iskustvo bilo nezaboravno.
Pokrivamo troškove standardne isporuke kada poručite 150 ili više kapsula ili aparat za kafu ili Aeroccino.
Kontaktirajte naše specijaliste za kafu i zatražite povratni poziv na kontakt stranici.
Budite u toku sa svim našim novostima tako što ćete se prijaviti na našu Mailing listu u delu Moj nalog.
Naručivanje putem telefona
Poručite putem telefona
Enjoy the convenience of the Mobile App
With the Nespresso app :
• Easily order your coffee
• Find your nearest boutique
• Stay up to date on the latest Nespresso news
• Easily order your coffee
• Find your nearest boutique
• Stay up to date on the latest Nespresso news
Poručivanje u butiku
Poručite u butiku
Zakoračite u aromatični, šareni Nespresso svet u Vama najbližem Butiku. Pozivamo Vas da otkrijete i probate ceo asortiman sa našim timom specijalista za kafu, koji će Vam pomoći da napravite najbolji izbor kafa, baš po Vašem ukusu.
Order By Phone
Nespresso is just a phone call away
Our Coffee Specialists are available to help place your order, by calling 1-855-325-5781.
Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).
*2 to 3 business days delivery on every order placed on weekdays before 4:00 PM (Eastern Time). Free delivery is automatically applied on orders of $75 and more before taxes.
New! Order By livechat
Why not place your order via chat?
Receive tailored coffee recomendations and place your order via livechat with one of our Coffee Specialists from:
Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).
Recurring order
Never run out of your Nespresso coffees
Capsule ordering has never been faster. Or easier.
With Nespresso Easy Ordering you can set up automatic and recurring orders that will be delivered to you. Whenever you want.
Reordering Alert
Your assistant to re-order
You can program a reordering email alert in your online account to remind you when it is time to order your coffee based on your usual order frequency.
Reciklaža kapsula
Posvećeni smo odgovornoj proizvodnji kafe visokog kvaliteta. Zajedno možemo značajno da umanjimo naš uticaj na životnu sredinu, čime proces reciklaže činimo još jednostavnijim.
Prikupljanjem iskorišćenih kapsula za reciklažu tokom dnevne routine, nećete uživati samo u dobrom ukusu Nespresso kafe, već ćete se i osećati dobro jer činite važnu stvar. Kako?
Reciklaža u butiku
Sakupite i spakujte iskorišćene kapsule u Nespresso kesu za reciklažu.
Napunjenu kesu možete doneti u Nespresso butik. Pronađite svoj najbliži Nespresso butik ovde. Preuzmite novu kesu kako biste je koristili za narednu reciklažu.
Standardna dostava
Primite Vašu porudžbinu uz Standardnu dostavu* u roku od 1-2 radna dana nakon što poručite minimum 50 kapsula ili 6 pakovanja Carafe Vertuo kapsula, Nespresso aparat za kafu ili aksesoare po Vašem izboru.
- Kreirajte poružbinu putem Nespresso sajta ili putem telefona 0800 253 253 (besplatan poziv) ili +381 11 44 12 965.
- Zbog pakovanja, minimalna količina za poručivanje kafe je 50 kapsula ili 6 pakovanja Carafe Vertuo kapsula.
- Dostava je besplatna kada poručite 150 ili više kapsula ili aparat za kafu ili Aeroccino.
*Cena Nespresso standardne dostave: 300,00 RSD
Same day delivery
Enjoy same-day delivery in the Montréal and Toronto area.
Your coffee, received the same day
Place your order online or by phone at the following phone number: 1 (855) 325-5781 between 12 AM EST and 12:30 PM EST to receive it the same day, between 3 PM EST and 9 PM EST, Monday to Saturday.
Select the Same Day Delivery option before validation your order*.
*This option will only be visible for coffee capsules, some accessories and machines order and if your delivery address is located in our Montreal or Toronto area delivery zone.
Place your order online or by phone at the following phone number: 1 (855) 325-5781 between 12 AM EST and 12:30 PM EST to receive it the same day, between 3 PM EST and 9 PM EST, Monday to Saturday.
Select the Same Day Delivery option before validation your order*.
*This option will only be visible for coffee capsules, some accessories and machines order and if your delivery address is located in our Montreal or Toronto area delivery zone.
Track and Trace
Follow your order
You can follow your online or phone order by clicking on the link you will receive in your email or by signing in to your online Nespresso account.
