Nespresso Call centar

Pozovite nas na sledeći broj:
0800 253 253* (besplatan poziv).

* Usluga je dostupna radnim danima od 9 do 17h.

Tehnička dijagnostika

Neposredna tehnička dijagnostika i rešenje koje odgovara Vašim potrebama, za aparate Essenza Mini, Inissia, Pixie, Citiz, Citiz&Milk, Lattissima One i Atelier.

Returns

Return Policy

Nespresso accepts returns for machines and accessories, within 14 days, provided they are in new or unused condition, in their original packaging in perfect condition, and with the original invoice.

All returns must be shipped to the Nespresso Canada Returns center at the customer’s expense .Please include the proof of purchase, with the returned item circled, and send it to:

Nespresso Canada Returns
151A Avenue Réverchon
Pointe-Claire, QC H9P 1K1

Please note:

Items returned after the 14-day policy will not be credited

That in-person returns and machine repair requests are not accepted at the aforementioned address

Your member account will be credited within 30 days of the reception of the item

We strongly recommend using a traceable method of shipping to track and ensure its delivery

Any machine purchased from a retailer or other website must be returned to its original seller. Please be informed that we do not accept returns for machines purchased through a retailer.
You may also return accessories or machines directly to a Nespresso Boutique.

Online naručivanje

Otkrijte mnoštvo online pogodnosti

Izaberite iz asortimana od 34 Original i 34 Vertuo kafa i aparata za kafu. Takođe Vam nudimo širok spektar aksesoara kako bi Vaše iskustvo bilo nezaboravno.

Pokrivamo troškove standardne isporuke kada poručite 150 ili više kapsula ili aparat za kafu ili Aeroccino.

Kontaktirajte naše specijaliste za kafu i zatražite povratni poziv na kontakt stranici.

Budite u toku sa svim našim novostima tako što ćete se prijaviti na našu Mailing listu u delu Moj nalog.

Naručivanje putem telefona

Poručite putem telefona

Naši specijalisti za kafu su tu, da Vas posavetuju o izboru kafe i aparata, i da Vam pruže uslugu isporuke koja odgovara Vašim potrebama.

Pozovite nas na:

0800 253 253 (besplatan poziv)
+381 11 44 12 965*

ili posetite Nespresso Butik.

*Usluga je dostupna radnim danima od 9 do 17h.

Enjoy the convenience of the Mobile App

With the Nespresso app :

• Easily order your coffee
• Find your nearest boutique
• Stay up to date on the latest Nespresso news

Poručivanje u butiku

Poručite u butiku

Zakoračite u aromatični, šareni Nespresso svet u Vama najbližem Butiku. Pozivamo Vas da otkrijete i probate ceo asortiman sa našim timom specijalista za kafu, koji će Vam pomoći da napravite najbolji izbor kafa, baš po Vašem ukusu.

Order By Phone

Nespresso is just a phone call away

Our Coffee Specialists are available to help place your order, by calling 1-855-325-5781.

Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).

*2 to 3 business days delivery on every order placed on weekdays before 4:00 PM (Eastern Time). Free delivery is automatically applied on orders of $75 and more before taxes.

New! Order By livechat

Why not place your order via chat?

Receive tailored coffee recomendations and place your order via livechat with one of our Coffee Specialists from:

Monday to Friday: 8 AM - 10 PM (EDT) / Saturday & Sunday: 8 AM - 8 PM (EDT).

Recurring order

Never run out of your Nespresso coffees

Capsule ordering has never been faster. Or easier.

With Nespresso Easy Ordering you can set up automatic and recurring orders that will be delivered to you. Whenever you want.

Reordering Alert

Your assistant to re-order

You can program a reordering email alert in your online account to remind you when it is time to order your coffee based on your usual order frequency.

Reciklaža kapsula

Posvećeni smo odgovornoj proizvodnji kafe visokog kvaliteta. Zajedno možemo značajno da umanjimo naš uticaj na životnu sredinu, čime proces reciklaže činimo još jednostavnijim.

Prikupljanjem iskorišćenih kapsula za reciklažu tokom dnevne routine, nećete uživati samo u dobrom ukusu Nespresso kafe, već ćete se i osećati dobro jer činite važnu stvar. Kako?

Reciklaža u butiku

Sakupite i spakujte iskorišćene kapsule u Nespresso kesu za reciklažu.

Napunjenu kesu možete doneti u Nespresso butik. Pronađite svoj najbliži Nespresso butik ovde. Preuzmite novu kesu kako biste je koristili za narednu reciklažu.

Standardna dostava

Primite Vašu porudžbinu uz Standardnu dostavu* u roku od 1-2 radna dana nakon što poručite minimum 50 kapsula ili 6 pakovanja Carafe Vertuo kapsula, Nespresso aparat za kafu ili aksesoare po Vašem izboru.

Kako poručiti:

Kreirajte porudžbinu putem Nespresso sajta.
Pozovite nas na: 0800 253 253 (besplatan poziv) ili
na +381 11 44 12 965

Važno:

Zbog pakovanja, minimalna količina za poručivanje kafe je 50 kapsula ili 6 pakovanja Carafe Vertuo kapsula.
Dostava je besplatna kada poručite 150 ili više kapsula ili aparat za kafu ili Aeroccino.

*Cena Nespresso standardne dostave: 300,00 RSD

Same day delivery

Enjoy same-day delivery in the Montréal and Toronto area.

Your coffee, received the same day
Place your order online or by phone at the following phone number: 1 (855) 325-5781 between 12 AM EST and 12:30 PM EST to receive it the same day, between 3 PM EST and 9 PM EST, Monday to Saturday.

Select the Same Day Delivery option before validation your order*.

*This option will only be visible for coffee capsules, some accessories and machines order and if your delivery address is located in our Montreal or Toronto area delivery zone.